Commercial Debt Recovery Services UK
No Recovery – No Fee Debt Collection
Professional Early Intervention
At NPD & Company (UK) Ltd, we specialize in commercial debt recovery and business debt collection services across the UK. We understand that the decision to escalate an overdue invoice to a professional debt recovery service is rarely straightforward. You must protect your cash flow while maintaining a valuable customer relationship. That is why our initial intervention is always positioned as a seamless extension of your internal credit control procedures — maintaining professionalism while addressing overdue accounts effectively.
No Recovery – No Fee
We operate a robust No Recovery – No Fee service on 99% of our commercial debt cases. While clients technically remain responsible for our fees, in most situations we recover all permissible costs, interest, and compensation directly from the debtor under the Late Payment of Commercial Debts (Interest) Act 1998. In certain matters involving older or more complex debts, an up-front fee may be required, which is fully credited against any future recovery costs.
Proactive Contact & Fast Results
Once instructed, one of our experienced UK-based debt recovery specialists will make direct contact with your debtor via phone, email, or formal debt collection letter. In 80–90% of business debt cases, this professional escalation results in prompt payment — simply because the debtor recognizes that the matter has now been escalated to a third party.
Dispute Resolution & Payment Plans
If the debt is disputed, our commercial negotiation specialists work proactively to resolve matters quickly and fairly. Where reduced cash flow is the cause of non-payment, we negotiate realistic repayment plans, monitor compliance closely, and take immediate action if terms are breached.
County Court Action as a Last Resort
County Court action is always taken as a last resort. We only recommend legal proceedings when it is both commercially viable and there is a realistic prospect of recovery. Before any claim is issued, we provide full guidance on costs, timeframes, risks, and the legal consequences for the debtor — including the impact of a County Court Judgment (CCJ).
NPD has extensive experience managing County Court claims, securing judgments, and selecting the most effective enforcement strategies — including High Court Enforcement Officers, where appropriate.
Live Case Updates via the Credit Control Room
All cases are tracked through our secure Credit Control Room portal, giving you full visibility at every stage. You can view real-time progress, monitor actions taken, upload documents, and communicate directly with your case handler. This provides complete transparency, reduces administrative burden, and ensures you remain informed throughout the recovery process.
Trusted UK Commercial Debt Specialists
Our Commercial Debt Recovery Department has an exceptionally high success rate and is trusted by companies across all sectors — from SMEs to large multinationals. Whether your situation involves overdue invoices, long-standing commercial debts (less than six years old) or disputed balances, NPD delivers fast, compliant, and effective results.
Free Confidential Consultation
If your business is experiencing late payment or requires urgent commercial debt recovery support, contact NPD today for a free confidential consultation with no obligation.
