NPD & Company Ltd are a new breed of business consultants. We may wear suits, but that is probably where the similarity with all other consultancy companies ends. We are passionate about business. We are passionate about delivering success to your business. We can help your business increase sales, adopt and implement new working practices, find new customers, reduce cost and therefore improve the bottom line. After all, isn’t that what it’s all about? That’s what we do every day.
What we won’t do is to confuse you with complex and difficult strategies.
We understand how a business needs to work in order to get the most from it. Our consultants have spent their lives running businesses not dissimilar to yours, so we know how to improve and develop them. It doesn’t matter which stage your business is at, from a start-up to an established business; we will make the difference.
Developing and delivering your strategy
Your strategy is the basis for everything that you do and why you do it. You may have an existing strategy in place. Maybe you use it to drive the business, or maybe it’s tucked away in a drawer, because it’s not relevant any more. That is more common than you might think.
The question to ask yourself is this. Am I completely satisfied with how my business is progressing, or do I want more? Have I a new business initiative that I believe in but am unsure how to implement it? In either case, the right strategy will produce the best possible results. Your strategy underpins what you do, who buys from you and why they buy from you. It defines your pricing, how much you sell your product and services for and how much the market is willing to pay for it. It defines everything you do.
We will work with you or work with any stakeholder in your business to define and deliver internet strategies, marketing strategies and corporate strategies. We will assist you and your team, in blending those strategies into a coherent and understandable process to ensure that you get the growth, profits and business you are striving for. Your strategy does not have to be complex, but it has to be right.
The three biggest factors that influence any business are, People, Processes and Procedures. Our role may be to look at these influencing factors and work out what is working, and what isn’t. We also ensure that we understand why it isn’t working. That way, we can put it right together. Is the problem in HR, marketing, procurement, finance, information systems, sales, logistics or perhaps a manufacturing process? We will look at every function that supports your business as better processes reduce costs, improve efficiencies, and in short, allow the business to function at a higher level. We therefore will help you to improve the effectiveness and efficiencies of everything that you do.
The areas in which we commonly work are:
We were called into a Southern based Print Supplies distributor. The company had been losing market share to the point that it was terrified of upsetting its customers and in fear of losing even more market share.
As a consequence of this, Sales had reduced by 20% to £5m per annum, they were overstocked and their Debtors were extending their terms of payment way beyond what was acceptable. The company looked to be heading for real trouble.
We identified the slow moving stock and looked at ways of negotiating credits back from suppliers. The stock that could not be returned was used to develop a new and exciting sales campaign, thereby offering existing customer’s savings on old stock. Sales personnel were given specific tasks to visit existing and new customers, thereby adding to the customer base and re-growing the business.
At the same time, we managed the credit control department, making collections processes more robust, setting credit limits and imposing collection targets. We negotiated payment plans with overdue customers and got the business back on track, profitable and secure.
In 10 weeks we moved £600k from Stock and Debtors into Cash. We increased the customer base by over 10% and the company moved forward on a secure base, well financed, looking at new markets and opportunities.
